At iSport3, your privacy is not a compliance exercise — it is a core commitment. This Privacy Policy explains precisely what personal data we collect from Malaysian users, how we use it, who we may share it with, and what rights you hold over your own information.
These cards summarise our core privacy principles. They do not replace the complete Privacy Policy text that follows — please read the full document for your legal reference.
iSport3 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used solely to deliver, secure, and improve the iSport3 service.
All personal and financial data transmitted through iSport3 is protected by 256-bit SSL encryption. Sensitive data at rest is stored using industry-standard encrypted database protocols.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team. We will respond to verified requests within a reasonable timeframe.
We collect only the personal data that is genuinely necessary for account operation, identity verification, payment processing, and regulatory compliance. Nothing more.
iSport3 does not store full payment card numbers. Malaysian e-wallet and FPX transaction data is processed via certified payment gateways and is not retained on iSport3 servers beyond what is operationally required.
We will not send you promotional communications unless you have actively opted in during registration or through your Account settings. You may withdraw your marketing consent at any time.
This Privacy Policy (hereinafter "Policy") describes how iSport3 (hereinafter "iSport3", "we", "us", or "our"), the operator of the online sports betting and live casino platform accessible athttps://isport3.cam, collects, processes, stores, uses, and protects personal data relating to individuals who use, access, or interact with the iSport3 Platform.
This Policy applies to all Users of the iSport3 Platform, including registered Account holders, visitors who browse without registering, and individuals who contact us via our support channels. It applies regardless of whether you access the Platform from Malaysia or any other location where iSport3 is accessible.
By accessing or using the iSport3 Platform, you acknowledge that you have read, understood, and accepted the data practices described in this Policy. This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform.
Malaysian Users: While Malaysia's Personal Data Protection Act 2010 (PDPA) provides certain rights to Malaysian individuals, iSport3 operates under international licensing and data protection frameworks. We are committed to upholding data privacy standards consistent with internationally recognised best practices regardless of applicable local law.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
iSport3 is the Data Controller responsible for the Personal Data of Users collected through the Platform. iSport3 operates the Platform under international licensing and is responsible for determining how and why your Personal Data is processed.
All data subject rights requests, privacy inquiries, and complaints should be addressed to iSport3's Data Protection contact, the details of which are set out in Section 15 (Contact Us) of this Policy.
iSport3 collects Personal Data from Users through a variety of interactions with the Platform. The categories of data collected, and the circumstances of their collection, are set out in the table below:
| Category | Data Items | Collection Trigger |
|---|---|---|
| Registration Data | Full legal name, date of birth, email address, contact number, residential address | Account registration |
| Identity Verification (KYC) | Government-issued ID (e.g., MyKad), selfie photograph, proof of address document | KYC / AML compliance process |
| Financial Data | Payment method details (e-wallet IDs, bank account references), deposit and withdrawal transaction records | Deposits, withdrawals, payment processing |
| Transactional Data | Bet history, game session records, bonus claim records, account balance history | Continuous Platform use |
| Technical Data | IP address, device type and model, operating system, browser type, session timestamps, geolocation (country-level) | Platform access and use |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Support interactions |
| Marketing Preferences | Opt-in status for promotional emails and notifications, campaign response data | Registration opt-in; subsequent preference updates |
When you access the Platform, certain technical data is collected automatically through server logs and cookies, including your IP address, device identifiers, session duration, and pages visited. This data is collected to ensure Platform security, detect fraudulent access, and improve user experience.
iSport3 may receive Personal Data about you from third-party sources, including identity verification service providers, fraud prevention databases, payment processors, and — where applicable — publicly available sources. Such data is used solely for the purposes described in Section 5 of this Policy.
iSport3 processes your Personal Data for the following specific and legitimate purposes:
iSport3 does not use your Personal Data for automated decision-making that produces significant legal effects without human review. Responsible gambling interventions and fraud flags are reviewed by qualified team members before account-level action is taken.
iSport3 processes Personal Data on the following legal bases, depending on the nature of the processing activity:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account creation and management; deposit and withdrawal processing; bet settlement customer support interactions |
| Legal Obligation | KYC and AML compliance; age verification; reporting to relevant authorities; record retention |
| Legitimate Interests | Fraud detection and prevention; platform security monitoring; responsible gambling monitoring; analytics for service improvement |
| Consent | Marketing communications; optional cookies and tracking beyond functional necessity |
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
iSport3 does not sell your Personal Data to any third party under any circumstances. We may share your data with third parties only in the following defined circumstances:
We engage trusted third-party service providers who process Personal Data on our behalf under contractual data processing agreements. These include:
iSport3 may disclose Personal Data to governmental, regulatory, or law enforcement authorities where required to do so by applicable law, court order, or regulatory obligation under our licensing framework. We will notify affected Users of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of iSport3's business, Personal Data held by iSport3 may form part of the transferred assets. Affected Users will be notified of any such transfer and of any material change to this Privacy Policy that results from it.
iSport3 does not share Personal Data with advertising networks, data brokers, or any third party for direct marketing purposes. Any communications you receive from iSport3 are sent solely by iSport3 itself, and only to Users who have provided explicit opt-in consent.
As an internationally operated Platform, iSport3 may transfer your Personal Data to servers or service providers located outside of Malaysia. Such transfers are necessary for the operation of the Platform and the delivery of our services.
When Personal Data is transferred internationally, iSport3 implements appropriate safeguards to ensure the data receives a level of protection consistent with internationally recognised data privacy standards. These safeguards include contractual data processing agreements with receiving parties, use of certified cloud infrastructure providers, and technical security measures applied to data in transit and at rest.
iSport3 retains Personal Data only for as long as it is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, accounting, or reporting requirements.
Indicative retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with iSport3's data disposal procedures.
iSport3 uses cookies and similar tracking technologies to operate the Platform, maintain session integrity, and improve user experience. The types of cookies used are described below:
These cookies are essential for the Platform to function. They enable core features such as session management, Account authentication, and security checks. The Platform cannot operate without these cookies. No consent is required for strictly necessary cookies.
Functional cookies remember your preferences and settings (such as language selection and game display preferences) to provide a more personalised experience on subsequent visits.
Analytical cookies collect anonymised data about how Users interact with the Platform — including pages visited, session duration, and navigation paths — to help iSport3 improve Platform performance and content. Analytical cookies are placed only with your consent.
You may control or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform, including Account login and bet placement functionality. Disabling functional or analytical cookies will not prevent Platform access but may reduce the quality of your experience.
Subject to applicable law and our legitimate processing requirements, you hold the following rights with respect to your Personal Data held by iSport3. You may exercise any of these rights by submitting a request to our customer support team using the contact details in Section 15.
Request a copy of the Personal Data we hold about you, together with information about how it is used.
Request correction of inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data, subject to retention obligations that may override this right in specific circumstances.
Request that we restrict the processing of your Personal Data while a dispute regarding accuracy or lawfulness is resolved.
Receive a copy of your Personal Data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing based on legitimate interests, including any direct marketing communications, at any time.
iSport3 will respond to verified data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further60 days, in which case we will inform you of the extension and the reason for it. We may require proof of identity before processing your request.
iSport3 implements a range of technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Notwithstanding these measures, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. iSport3 cannot warrant the absolute security of Personal Data but is committed to applying appropriate and proportionate protective measures at all times.
The iSport3 Platform is strictly intended for individuals aged21 years and above. iSport3 does not knowingly collect Personal Data from persons under the age of 21. Age verification is conducted as part of the registration and KYC process.
If we become aware that we have inadvertently collected Personal Data from an individual under the age of 21, we will take immediate steps to delete that data and close the associated Account. Any funds deposited by an underage user will be subject to investigation and may be withheld pending review.
If you believe an underage individual has registered on the iSport3 Platform, please contact our support team immediately using the contact details in Section 15.
iSport3 reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Where changes are material — for example, a change to the categories of third parties with whom data is shared, or a new purpose for processing — iSport3 will take reasonable steps to notify registered Users in advance of the change taking effect.
Your continued use of the iSport3 Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Data by iSport3, please contact us through the following channels. We will do our best to respond promptly and resolve your inquiry.
Send your privacy inquiry to:
[email protected]
Available 24/7 through the live chat widget in your Account dashboard. Average response under 3 minutes.
For concerns related to responsible gambling and player protection, please visit our dedicated Responsible Gambling page. For general platform queries, you may also refer to our FAQ page.
Privacy is foundational to how iSport3 operates. If you have questions about your data, our team is available24/7. Explore the rest of iSport3 with confidence.
For players aged 21 and above only. Please gamble responsibly. See also our Terms & Conditions and Responsible Gambling pages.